Terms of Use

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Definitions

Throughout this document, the following terms shall have the meanings indicated below: Editor: the company Ivy Partners Visitor: any person browsing the website ivy.partners Hosting Provider: Infomaniak Site: the website ivy.partners GDPR: General Data Protection Regulation
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Site Presentation

The purpose of the Site is to provide accurate, updated, and useful information regarding the services offered by the Editor.
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Access to the Site

The Site is accessible at www.ivy.partners. The Editor uses all reasonable technical means to ensure access to the Site 24/7. However, access may be suspended, limited, or interrupted at any time and without prior notice, notably for maintenance, updates, content changes, or any action required to ensure the proper functioning of the Site. The Visitor agrees not to hinder, disrupt, or attempt to hinder the normal operation of the Site, including through the use of viruses, malicious scripts, mass mailing techniques, or any similar actions.
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Responsibility of the Editor

The Editor does not guarantee uninterrupted, error-free, or fast performance of the Site. Occasional failures or programming errors may occur following updates or events beyond the Editor's control. The Editor cannot be held liable for any impossibility to access the Site or use its services. The Editor does not guarantee the accuracy or completeness of the information published on the Site. The Site may undergo changes, suspensions, interruptions, or malfunctions due to human error, network issues, misconfigurations, or incompatibility with certain browsers. No technical assistance is provided to Visitors, whether electronically or by phone, except regarding personal data matters. The Visitor acknowledges that the Editor may restrict or revoke access to the Site at any time and without notice if these Terms of Use are violated or if the Site's content is altered.
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Contact

For any question, request, or report concerning illegal content or activities, the Visitor may contact the Editor at: Email: contact@ivy.partners
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Personal Data

Respectful of user privacy, the Editor ensures that the collection and processing of personal data comply with the GDPR. Each user has the right to access, rectify, modify, and delete their personal data at any time. To exercise these rights, the user may request deletion or modification through the contact details provided in the Contact section. Purpose of Personal Data Collection Data may be collected for the following purposes: - Contact requests: data transmitted via forms; not stored on the Site - Newsletter subscription: data stored via the MailChimp service - Analytics: anonymous data collection for statistical purposes Data Collection Methods Personal data may be collected via forms or through cookies installed by third-party services. Third-Party Services To improve the quality of service and better understand user behaviour, the Site uses tools requiring cookies. Cookies are small files stored on the user's device; without them, the Site may not function correctly. More information: https://en.wikipedia.org/wiki/HTTP_cookie These services may collect anonymous data, including: - IP address - Browser type - Access times - Operating system - Clicks, mouse movements, and scrolling behaviour List of third-party services used: - Google Analytics: audience measurement - Google Maps: interactive map display - Hotjar: user experience analysis Forms Forms allow users to send an email to the Editor. Data submitted are transmitted by email, not stored on the Site or its database. Only authorized personnel can access this information and will handle it with confidentiality. Newsletter The Visitor may subscribe to the newsletter by providing their email address. The email list is managed through MailChimp, which does not access the Site nor place cookies. Only authorized personnel of the Editor have access to these lists. Data Security The Editor takes all reasonable precautions to secure access to its servers and the personal data stored therein. A secure HTTPS connection is implemented. The Site is regularly updated to reduce security vulnerabilities. However, no Internet service can guarantee absolute security. The Editor cannot be held responsible for data security during transmission from the user's device to the Site. Access to servers, databases, and email lists is protected by strong passwords and restricted to trained and authorized staff. Data Deletion To request deletion of personal data, the user may contact the Editor as indicated in the Contact section.
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Consent

The user must accept these Terms of Use through the appropriate banner. In accordance with the GDPR, cookie consent is stored for a maximum of 13 months.
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Hyperlinks

The Editor cannot be held liable for the content, practices, or terms of use of external websites accessed through hyperlinks present on the Site. Users are strongly encouraged to review the terms of use of all external sites they visit and to contact the respective operators if necessary.
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Intellectual Property

The structure of the Site and all its components (texts, graphics, images, photographs, sounds, videos, software, etc.) are the exclusive property of the Editor and are protected by applicable intellectual property laws. Any reproduction, representation, adaptation, or use—partial or total—of any content, trademarks, or services of the Site, by any means, without the Editor's prior written authorization, is strictly prohibited and may constitute infringement. Access to the Site does not confer any intellectual property rights to the Visitor.
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Changes to the Terms of Use

The Editor may modify these Terms of Use at any time. Changes take effect upon publication on the Site. The User will be informed of any modifications when they are published.
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Applicable Law

These Terms of Use are governed by Portuguese law and European regulations. Any dispute between the Editor and a User falls under the jurisdiction of the competent court where the Editor's registered office is located.
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